CRYPTO CFDs
- What are Crypto CFDs?
- What are the trading hours for Crypto CFDs?
- Can I trade on weekends?
- Can I try trading Crypto CFDs in a demo account? Is demo account same as the live account?
- Does the contarct size vary for each Cryptocurrency pair?
- Is Negative Balance Protection applied to Crypto CFD trading?
ABOUT TITAN FX
ACCOUNT APPLICATION
- Where can I upload the documents for identity verification?
- IB (Introduction Broker) program
- Does a Demo account expire ?
- Can I use my Demo account with no expiry date?
- Can I change my Demo account's setting?
- I cannot complete a Demo account opening process on MT4.
MANAGE MY ACCOUNT
DEPOSIT
- How long does it take for a deposit from bitwallet to reflect to my account in Titan?
- How much is a deposit fee via bitwallet?
- I cannot deposit with a credit (debit) card.
- How long does it take to deposit via a card?
- What is the CVV number required for credit card payment?
- Is there a charge for credit card deposits?
WITHDRAWAL
- How do I withdraw my funds to bitwallet?
- How do I withdraw via bitwallet ?
- Is debit card withdrawal different from credit card refund processing?
- I’ve canceled/updated the credit cards used for deposit. How can I withdraw the funds?
- I haven't used my card for deposit but can I withdraw funds to the card?
- I made a deposit using a card, can I use another withdrawal method?
TRANSFER FUND
CLIENT CABINET
MT4
- How to login on MT4 using PC, tablet, iPhone or an Android?
- Is a partial close possible?
- How can I get the P/L Statement?
- Why are the quoted prices and chart prices different?
- I can no longer log in to my demo account
- I don't know the password for the demo account
MT5
- I don't know my MT5 password
- How do I change my MT5 password?
- Can I set a read-only password on my existing account?
- Where can I download MT5 and Spread Indicator from?
- Can I download multiple MT5?
- Can I change the chart time zone?
WEBTRADER
- I don't know my MT4 password
- How do I change my MT4’s password?
- I don't know the password for the demo account
- I can no longer log in to my demo account
- Why are the quoted prices and chart prices different?
- The pair I want to trade isn't in the list
TRADING CONDITIONS
- Can you investigate my trade?
- Where are physical server locations?
- Do a demo account and live account use the same rates?
- Are there any limitations to the leverage based on the accounts’ balance?
- When Stop-out occurs?
- What is a rollover and when does it occur?
STOCK CFDs
- "What is the minimum / maximum size they can trade?
- What is a margin calculation formula of a stock CFD?
- What is a stock CFD account setting? Are they any different from an FX account?
- Is there any fee to use stock CFD accounts?
- Are there dividends for stock CFDs? When will they be distributed?
- Is the Stock CFD price same as a Stock itself?