The identity verification was completed, but the account was disabled. What should I do? October 17, 2022 03:11 Updated Please log in to the client cabinet and open an additional account to use it. Related articles I have 15 accounts and would like to add a new account, so I would like you to deactivate the existing account. Where can I upload the documents for identity verification? IB (Introduction Broker) program About account archive / deactivation Does the real account have an expiration date?