Below are the steps to login on PC, on Tablet, on iPhone and on Android.
Steps to login on a PC:
- After opening MT4 application, Click "File" >> "login to trade account".
- Enter your Login ID and password
- Select the correct server as per the email, then click ‘login’. If you can see [**/**kb]
(** represents constantly changing numbers) in the bottom right corner, your login is successful.
- Check your email for login details, sent with subject ‘Titan FX MT4 Account Now Available’. The email contains your login details.
- Copy and paste these details into MT4, ensuring there are no spaces.
- If you cannot login, go down in this article and check (What should I do If I cannot login?)
- Titan FX has seven dedicated servers: TitanFX-Demo01, TitanFX-01, TitanFX-02, TitanFX-03, TitanFX -04, TitanFX -05 or TitanFX -06 (for more information on servers, go down in this article and check 【Servers】.
Steps to login on a Tablet:
- Download app from here.
- After downloading, open the app and select ‘Login to an existing account’.
- Enter ‘TitanFX’ into the server search box and select your server from TitanFX-Demo01, TitanFX-01, TitanFX-02, TitanFX-03, TitanFX-04, TitanFX-05 or TitanFX-06 (for more information on servers, go down to this article and check 【Servers】.
- Enter your Login ID and password.
- Check your email for login details, sent with subject‘Titan FX MT4 Account Now Available’. The email contains your login details.
Steps to login on iPhone:
- Download ‘MetaTrader4’ app from Apple store.
- Open the app, select setting >> New Account >>login to existing account.
- Enter ‘TitanFX’ into the server search box and select your server from TitanFX-Demo01, TitanFX-01, TitanFX-02, TitanFX-03, TitanFX-04 , TitanFX-05 or TitanFX-06 (for more information on servers, go down in this article and check 【Servers】).
- Enter your Login ID and password.
- Check your email for login details, sent with subject ‘Titan FX MT4 Account Now Available’. The email contains your login details.
Steps to login on Android:
- Download ‘MetaTrader4’ app from Google Play.
- Open the app, select ‘login to existing account’
- Enter ‘TitanFX’ into the server search box and select your server from TitanFX-Demo01, TitanFX-01, TitanFX-02, TitanFX-03, TitanFx-04, TitanFX-05 or TitanFX-06 (for more information on servers, go down in this article and check 【Servers】).
- Enter your Login ID and password.
- Check your email for login details, sent with subject ‘Titan FX MT4 Account Now Available’. The email contains your login details.
【Servers】
Select your correct server when logging into MT4 by referring to the list below.
If your login/account number:
Starts with a 6 >> TitanFX-01
Starts with a 7 >> TitanFX-02
Starts with a 80 >> TitanFX-03
Starts with a 81 >> TitanFX-04
Starts with a 82 >> TitanFX-05
Starts with a 83 >> TitanFX-06
Starts with a 2 (Demo) >> TitanFX-Demo01
If you are having difficulties connecting, your correct server is listed in the email sent with the subject 'Titan FX MT4 Account Now Available'.
【How can I find other servers TitanFX-02 or TitanFX-03, etc?】
- After opening MT4, select ‘File’ >> ‘Open an Account’
- Click ‘add new broker’, enter ‘Titan’ into the server search box >> Scan
- After scanning, check our servers are added, then click ‘Cancel’.
With those steps, you should be able to find our other servers.
【What should I do If I cannot login?】
If you see an error such as ‘Invalid account’ or ‘Connect failed’ in the bottom right corner of MT4 after attempting to login, please check the following:
- Are you entering the correct login ID and password?
The system is sensitive to uppercase and lowercase letters so ensure you are inputting correct passwords especially for a number ‘1’, an uppercase letter ‘I’, and lowercase letter ‘l’. In order to prevent input errors, be sure to copy and paste across the above account details including account number and password into your MT4 platform.
When you copy and paste your password, ensure there are no spaces.
If you are still having difficulties connecting please change your password using the steps from the 【How to reset MT4 password】 section.
- Are you selecting the correct server?
Depending on your login ID, you need to choose different servers. For more information, see the section with the heading【Servers】.
- Are you using another broker's MT4 platform?
If you are using another broker’s MT4, please install Titan FX’s MT4 and login.
How to reset MT4 password
- Log in to the Client Cabinet here.
- Click "Trading account Login Details" to the right of the trading account number on the dashboard page screen
- Click "Reset MT4 Password" in the pop-up
- Enter your password and click "Reset MT4 Password"