To verify your identity, you will need your photo ID and address verification documents. (May vary depending on conditions)
The following documents are acceptable: driver's license, passport, my number card (*notification card not accepted)
Documents’ Requirements:
・ Please submit your personal identification with a face photo using Shufti system in our Secure Client Cabinet or selfie ID in case your PC doesn't have a camera. (When taking a selfie ID, please make sure that the photo ID and your face fit in one photo)
・ The information on the document must be clear.
・ It must be a valid document.
・ The documents must be in the name of the person.
・ We cannot accept My Number Notification Cards.
For address confirmation acceptable documents are the followings: resident certificate, bank and credit card statement, utility bill with your current full address is on.
Document's requirements:
・Documents must have an issue date within 6 months.
・The issuer must be clearly visible on the document.
・ The documents must be in the name of the person.